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Southwest Airlines is facing a class action lawsuit following last month's mass flight cancelations and delays.
A man filed the proposed lawsuit in New Orleans federal court late last week, accusing the airline of failing to give passengers refunds after they were stranded.
The man claims the carrier only provided a credit rather than a refund after his flight to Portland, Oregon from New Orleans was axed.
Southwest canceled over 15,000 flights during the busy holiday travel period after a massive winter storm slammed much of the United States.
The schedule meltdown caused federal officials to look into the matter, with U.S. Transportation Secretary Pete Buttigieg saying the issues were beyond being weather-driven.
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